Where will Lost Vegas: Tim Burton @ The Neon Museum take place?

The Neon Museum campus includes two outdoor exhibition spaces: The Neon Boneyard Main Collection and the Neon Boneyard North Gallery. The Main Collection houses more than 200 signs and is where most tours at The Neon Museum take place. The North Gallery houses additional rescued signs and plays host to “Brilliant!,” the Museum’s multimedia show created by artist Craig Winslow.

During “Lost Vegas”, Tim Burton’s artwork will be integrated with the signs currently in the Main Collection. The Tim Burton General Admission ticket allows for an hour-long experience in this space.

The Tim Burton Brilliant! ticket is a 25-minute experience in the North Gallery using light projection, music and historic Las Vegas footage to transport guests into the Vegas of yesteryear...with a Tim Burton twist!

The City of Las Vegas' Boneyard Park across from the La Concha Visitors' Center will hold even more Tim Burton art pieces. Either a General Admission or Brilliant! ticket will be required to access the Boneyard Park.

If you want the full "Lost Vegas" experience, reserving both a Tim Burton General Admission and Tim Burton Brilliant ticket is essential! However, a combo ticket will be not offered so you'll need to book each of them separately.

What tickets can I book for Lost Vegas: Tim Burton @ The Neon Museum?

During “Lost Vegas”, Tim Burton’s artwork will be integrated with the signs currently in the Main Collection. The Tim Burton General Admission ticket allows for an hour-long experience in this space.

The Tim Burton Brilliant! ticket is a 25-minute experience in the North Gallery using light projection, music and historic Las Vegas footage to transport guests into the Vegas of yesteryear...with a Tim Burton twist!

The City of Las Vegas' Boneyard Park across from the La Concha Visitors' Center will also display Tim Burton art pieces. Either a General Admission or Brilliant! ticket will be required to access the Boneyard Park.

If you want the full "Lost Vegas" experience, reserving both a Tim Burton General Admission and Tim Burton Brilliant ticket is essential! However, a combo ticket will be not offered so you'll need to book each of them separately.

Please reserve your tickets in advance on our website or call us at 702-387-6366 ext. 101. 

When will tickets be available for Lost Vegas: Tim Burton @ The Neon Museum?

The exhibition dates for "Lost Vegas" are October 15, 2019 - February 15, 2020. Tickets are on sale now for October 15 - November 30, 2019. Tickets after November 30, will be released on a month-to-month basis. Therefore, tickets for December will be released in November. Tickets for January will be released in December. Tickets for February will be released in January. Please reserve your tickets on our website or call us at 702-387-6366 ext. 101. 

Do I need to book a ticket for Lost Vegas: Tim Burton @ The Neon Museum?

Yes! Please book your visit in advance as we expect tickets for this exhibit to sell out daily. You can reserve tickets on our website or call us at 702-387-6366 ext. 101. 

Are you offering any other tours aside from Lost Vegas: Tim Burton @ The Neon Museum?

"Lost Vegas" will be fully featured at The Neon Museum. As such, we will not be offering any other type of tour during the exhibit's run, October 15, 2019 through February 15, 2020. Please note, The Neon Museum will be closed October 1 - October 14 for installation of "Lost Vegas". 

I have a concealed-carry permit. Can I bring my firearm onto the campus?

Firearms are not allowed on the campus of The Neon Museum regardless of whether you have a concealed-carry permit. Weapons of any type are not permitted at The Neon Museum.

Does The Neon Museum provide donations for fundraisers?

At this time The Museum isn't providing donations for fundraising activities.

What should I wear to the Museum?

Museum-appropriate attire is required. Attire that is not appropriate for The Neon Museum (and which may result in refusal of admittance or ejection) includes, but is not limited to, bathing suits, clothing with objectionable material, including obscene language or graphics, or clothing which exposes excessive portions of the skin that may be viewed as inappropriate for a family environment.  

Shirts and shoes are required in the Visitors’ Center, when on a tour and during General Admission and Brilliant!

When I visit, can I come in costume?

No.  Costumes are not allowed. Festive clothing that is museum-appropriate is allowed but no masks, headgear, face paint or props of any kind are permitted. 

Attire that is not appropriate for The Neon Museum (and which may result in refusal of admittance or ejection) includes, but is not limited to, bathing suits, clothing with objectionable material, including obscene language or graphics, or clothing which exposes excessive portions of the skin that may be viewed as inappropriate for a family environment.  Shirts and shoes are required.

Can we walk around the Neon Boneyard by ourselves to see the signs?

Yes.  We do offer general admission tickets to the Neon Museum Boneyard on a limited basis so you can visit the signs at your leisure.  Museum interpreters are stationed throughout the yard to answer any questions you may have about the establishment of Las Vegas, the growth of downtown Las Vegas, Fremont Street and Las Vegas Boulevard, the role of small businesses in the community and the use of themed properties. Visit the tickets page for availability.

How many of your signs are restored and light up?

Sign restoration is a very involved and costly process and the electrical grid in place can only support a limited number of signs so capacity for sign restoration in the Neon Boneyard exhibition space is limited. However, we proudly display several restored signs while the remainder of the collection is illuminated with ground lighting.

Do you offer private tours of the Boneyard?

Yes, we do!  Please email This email address is being protected from spambots. You need JavaScript enabled to view it. and someone will get back to you with rates and availability.

How far in advance can I purchase tickets for my tour?

Tickets are available about a month in advance for upcoming tours.

Do you issue e-tickets?

No. An email confirmation/receipt will be emailed to you after you have completed your purchase. If you haven’t received it, check your junk or clutter folder. 

Where do we check in?

If you're taking a guided tour, check in at the La Concha Visitors' Center. It’s the beautiful white, mid-century, shell-shaped, former Strip motel lobby.  If you're seeing Brilliant!, you may check in at the Boneyard Park adjacent to the parking lot.

Do you have parking on the premises?

Yes, and it’s FREE! Simply turn right onto McWilliams Avenue and then turn left into our parking lot behind the Neon Boneyard Park.

Can I take an earlier tour if I arrive early?

No. Your ticket is time specific and is a guaranteed space. Walk-up visitors can buy a ticket for a tour before your time, but they have done so on a very limited first-come, first-served basis and risk not being sold a ticket.

What do I do if I’m running late for my scheduled tour?

We’ll make every effort to catch you up to the tour. However, please note, guests arriving more than 20 minutes late may forfeit their place on the tour. 

Do you ever cancel tours due to the weather?

As the Neon Boneyard is an outdoor collection, all scheduled tours are subject to cancellation due to inclement weather; however, we seldom cancel for rain. If a tour is cancelled, we will attempt to place you on the next available tour wherever possible or provide a full refund.

Can I take photos on the tour?

Yes, you may use your phone/tablet to capture still photos for personal use.  Cameras are not allowed. Still photography for any additional artistic or commercial use is strictly prohibited on tours. If it appears that a photo shoot is being staged, you will be asked to stop and possibly asked to leave.  Click HERE for information about photo shoots, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Can I record the tour?

No. Video and/or audio recording is not allowed on guided tours.  We do allow visitors to capture video and photos at the conclusion of Brilliant!.

Do you offer a Neon Museum/Mob Museum combo ticket?

Yes, we do.  When you book your Neon Museum tour time and day you will see that option on the purchase page.  The Mob Museum tickets must be used within seven days of your first booked tour.  Tickets are non-refundable, non-transferable and cannot be rescheduled.   We suggest you check the Mob Museum website for hours of operation prior to booking.

Is the Neon Museum ADA compliant?

The Neon Museum is accessible in accordance with ADA (AA) requirements. The Neon Boneyard has a fine gravel surface that both powered and unpowered wheeled devices can easily navigate.

Do you offer North American Reciprocal Membership (NARM) benefits?

Yes, the Neon Museum is a member of the North American Reciprocal Membership program. We require a NARM endorsed membership card per person to receive complimentary tickets and 10% off in the museum store.  We are able to offer one ticket per named member. Valid ID must be presented with membership card for verification at ticket pick-up. “Family benefits” include complimentary tickets for two adults and two children under the age of 18. Please email a copy of your NARM endorsed membership card, along with your ticket request and phone number, to This email address is being protected from spambots. You need JavaScript enabled to view it. or call (702) 387-6366.

Can I bring my luggage or large bag into the Boneyard?

For safety reasons, these are not allowed in the Neon Boneyard.  Bags/luggage larger than 12 x 12 x 6 must be checked at the front desk. The Museum reserves the right to refuse other items and is not responsible for items that are checked.

Can I bring pets along on the tour?

Service animals only are allowed on tours.