A Neon Museum membership means wonderful benefits and support for the most exciting museum in Las Vegas.

As a Neon Museum Member, do I get free admission to Lost Vegas: Tim Burton @ The Neon Museum?

Yes! Please book your visit in advance as we expect tickets for this exhibit to sell out daily. 

As a Neon Museum Member, do I get free admission to Brilliant! during Lost Vegas: Tim Burton @ The Neon Museum?

Yes! Please book your visit in advance as we expect tickets for this exhibit to sell out daily. Note, we are not offering combo tickets for this exhibit. 

If I'm a Neon Museum Member, do I need to book a ticket for Lost Vegas: Tim Burton @ The Neon Museum?

Yes. Members must have a ticket in order to enter The Neon Museum campus. Booking in advance is highly recommended. 

How can I purchase a Membership? If I purchase a Membership today, when can I begin using it?

You may purchase memberships at the Neon Museum front desk or online at neonmuseum.org/memberships.  If you purchase online and would like to book tickets right away, register and sign in on the ticket purchase page and your discounts will automatically apply.  Additionally, you may call the museum at 702-387-6366 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your ticket request. Your benefits begin immediately.

Can I purchase tickets in advance with my Membership?

ABSOLUTELY!! 

We strongly encourage it!  You can book three ways: book online by registering for the site and signing in once you’ve selected your visit, call the museum at 702 -387-6366 or email your request to This email address is being protected from spambots. You need JavaScript enabled to view it.. If you encounter difficulty or your discounts are not deducting correctly, please call us at the phone number listed above.

 

 

If I visit the Museum and then decide I want a Membership, can I apply my ticket purchase to my Membership?

Yes, a portion of your tour tickets may be applied towards a new membership. This is limited to same-day visits.

Can I book tickets online?

Yes! Register for the site with the email you provided when purchasing your membership. Your unique email is how the system connects your account. Discounts are automatically applied. If you can't remember your password, enter your email in the "Sign In" box and click "Forgot your password". Your password will be sent to your email. 

Can I purchase a gift Membership? How will it be delivered?

Absolutely! A Neon Museum membership is the perfect gift for any occasion. Please select the level you'd like to purchase and click "GIFT". On the next screen, please make sure the gift box is checked and enter your gift recipient's information. There is also an area for you to write a nice little message to the recipient. 

We will mail your gift to the recipient and include your name and personal message in their new member packet. If you'd like it done another way, please contact the Membership Desk at 702-387-6366 ext. 102 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Can I give my card to someone else to use?

No. The Neon Museum member must be present to use membership admission benefits. We may require a valid ID for verification.

How long is my Neon Museum Membership valid?

Your membership is valid for one full year (365 days) from the day it was purchased.

If I never received or lost my cards, what should I do?

Call or email the Membership Desk, 702-387-6366 ext.102 or This email address is being protected from spambots. You need JavaScript enabled to view it. and we will issue you a replacement.

How can I contact someone regarding my Membership?

Call the Membership Manager at 702-387-6366 ext.102 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

How do I update my contact information?

Contact the Membership Manager at 702-387-6366 ext. 102 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

How many people can I have on a Membership?

It depends on your membership level, however, all membershps are limited to one or two-person memberships.