The displays within The Neon Museum, a 501(c)3 non-profit, are copyrighted works and may not be filmed, photographed or recorded for any commercial, fine art, or editorial purpose without prior written consent of The Neon Museum, Inc.
Film & Photography Policy
When visiting The Neon Museum as a regular guest (on a Guided Tour, during General Admission, or Brilliant! Jackpot), you are required to follow the Visitor Photography Guidelines below. Personal snapshots are encouraged on your phones, tablets, or small point-and-shoot but must be conducted without disrupting Museum operations and other visitors while keeping in mind the safety of the historic collection. This policy is in keeping with other world-class museums to improve the visitor experience, focus on our mission of education, and minimize unauthorized commercial exploitation of The Neon Museum’s historic collection.
Approved camera types
Professional cameras are only allowed during our prescheduled photo walks, portrait hours, or private photo shoots. A reservation is required for those who wish to shoot for editorial or commercial use, bring additional camera equipment, record video or use The Neon Museum collection as a backdrop for posed, directed, portrait or professional photography. Revenue generated from photo shoots assists The Neon Museum in its ongoing effort to preserve, display and expand the collection. For these reasons, image use is strictly controlled.
Visitor Photography Guidelines
As a welcomed guest inside The Neon Museum’s historic collection, please abide by the following guidelines:
• Take casual, still snapshots or video with a smartphone, tablet, or approved camera type for personal use in the Neon Boneyard (Main Collection)
• Video or audio recording is not allowed in the North Gallery during Brilliant! Jackpot. Still snapshots are encouraged in this presentation
• Post images on personal social media sites as long as they are not used to promote a product, service, business, artist or individual. Tag us! @theneonmuseumlasvegas @neonmuseum #NeonMuseum #NeonBoneyard #HistoryBroughtToLight
Visitors MAY NOT:
• Use photos taken at The Neon Museum to promote or advertise a product, service, individual, artist, or business. This is commercial use so the image use must be approved by the Museum and a Private Shoot must be scheduled in advance
• Bring a designated photographer to shoot portrait-style photography
• Bring props or large bags
• Bring additional camera equipment such as: camera lenses, tripods, monopods, flashes, etc.
• Distract or block other guests from enjoying the collection
• Touch, lean on, or disturb in any way, any of the sign collection
• Undergo wardrobe changes
• Sell or publish images taken at the Neon Museum. Stock photography and retail items containing images of the Museum collection are never permitted
• Record video or audio in the North Gallery during the Brilliant! Jackpot presentation
• Neon Museum staff have the authority to approach and verify the intent of photography and to enforce the photography policy. If any individual/group does not comply with the above conditions, The Neon Museum reserves the right to deny permission to photograph and may request the individual/group to leave the premises and forfeit their admission fee.
Below are the options for bringing a professional camera to the Museum
Scheduled photo shoots are a private experience in the Museum. All photo/video equipment is permitted (with the exception of drones) and wardrobe changes are permitted.
Shoot fees start at $300 (additional fees or discounts may apply) and vary according to the type and scale of a shoot, headcount, staffing requirements, proposed image use, distribution, time of day, etc.
To receive a quote, schedule a location scout, check availability, or to simply find out more information, please fill out the request form and we will respond within three business days.
Location scouts are by appointment only.
The Neon Museum defines portrait photography as: all posed portraiture with a designated professional or amateur photographer, whether the photographer is paid or unpaid. Examples of personal use include; wedding, engagement, senior portrait, family portrait, quinceañera, headshots, model shoot, proposal, anniversary, bachelor/bachelorette party, etc. The Neon Museum reserves the right to further define portrait photography on a case-by-case basis. Portrait and personal use shoots must be scheduled in advance.
The Neon Museum defines commercial use as: images used directly in the marketing and promotion of a product, service, artist, individual or business. Examples of commercial use include: music videos, fashion shoots, social media advertisements, influencers, web series, marketing materials, commercials, TV shows, feature films, documentaries, etc. Commercial use also includes advertising for services and products (such as clothing brands) on your personal social media site. The Neon Museum reserves the right to further define commercial use on a case-by-case basis. Photography and film shoots for commercial purposes must be approved and scheduled in advance.
The displays within The Neon Museum, a 501(c)3 non-profit, are copyrighted works and may not be filmed, photographed, or recorded for any commercial or editorial purpose without prior written consent of The Neon Museum, Inc.
Photo Walks are once a month, are pre-scheduled, and allow up to 20 hobby photographers to wander the Museum collection at their leisure with all of their chosen equipment (drones are not permitted). Pictures taken on photo walks are for personal use only. No further commercial, fine art, portraiture, or editorial use is permitted. The cost for photo walks is $75. Nevada residents, active military, veterans, and seniors with valid identification pay $50. Members and students pay $35.
Portrait Hours are once a week, are pre-scheduled, and allow up to 15 guests (including photographers) to shoot portraiture with their chosen equipment (drones are not permitted). Pictures taken during Portrait Hours are for personal use only. No further commercial, fine art, or editorial use is permitted. The cost for portrait hours is $75. Nevada residents, active military, veterans, and seniors with valid identification pay $50. Members and students pay $35.
A shoot must be scheduled in advance if you wish to bring a camera or models.
Stock photography and retail items containing images of The Neon Museum collection are never permitted.
Artist, photography groups, classes, or workshops seeking to visit, please submit a request form.
Members of the media must make arrangements for all photo and video shoots in advance. To coordinate a shoot, please fill out this form.
Members of the media must be escorted by a Public Relations staff person at all times or have permission from PR to shoot independently. All organized photo shoots inside the Museum—for news coverage, school projects, etc.—require a staff member escort.
The following rules apply to all photography at The Neon Museum:
• The Neon Museum is a 501(c)3 non-profit educational museum and respect for staff and the collection must be maintained
• Guests, photographers, and their equipment must stay on pathways. Standing on benches or crossing over stanchions/rock borders is strictly prohibited
• Stock photography and retail items containing images of The Neon Museum collection are never permitte
• Damage the Collection in any way is prohibited, including leaning, pushing, sitting, standing, touching, or placing objects on any part of the Collection; appearing to damage any part of the Collection; moving behind or between any part of the Collection; or throwing or tossing objects near the Collection.
• Using drones or aerial vehicles to capture Images is not permitted
• You may not use props such as balloons, confetti, feathers, fireworks, smoke/fog bombs, or sparklers, etc.
• Using the bathrooms on the Premises as a makeup or dressing area is not permitted
• Entering the Premises intoxicated or consuming alcohol or tobacco products while on the Premises is prohibited
• You may not film, photograph, or record derogatory, defamatory, disrespectful, obscene, pornographic (e.g., nudity, partial nudity, sexually explicit), profane, or unlawful content for the Project
• You may not bring any animals on the Premises, unless authorized by the Museum or under applicable law
If any individual/group does not comply with the above conditions, The Neon Museum reserves the right to deny permission to photograph and may request that the individual/group leave the premises and forfeit their admission/reservation fee.
By entering the Museum, you agree to be photographed or video-recorded to further the interests and mission of the Museum, including but not limited to advertisement, development, fundraising, and marketing efforts.
Weather and Cancellation Policy
As the Museum is an outdoor collection, all admissions are subject to cancelation due to inclement weather such as: temperatures of 110°F (43°C) or higher, sustained winds over 24mph or gusts of over 39mph, lightning less than 5 miles away from the Museum, or air quality warnings. Please note that we seldom cancel for rain. Should a cancellation occur, we will attempt to reschedule your visit wherever possible or provide a full refund. We will make every effort to accommodate your visit. We regret any inconvenience this may cause and appreciate your patience and understanding. Your visit will not be refunded or rescheduled due to weather prior to your scheduled start time, meaning for example if there is inclement weather two hours before your visit, it may not be at the time of your visit. Please keep in mind that in the winter, temperatures can reach as low as 33°F (0°C) and summer temperatures can reach as high as 120°F (49°C).
Fees are non-refundable, with the exception of inclement weather.